Tier I
Our Tier I packaged is aimed at the smaller organisations and businesses with one location and typically between one to ten end-users with devices to match. This client would typically have one server in their environment (virtual/physical). Although more servers and devices can be added to our monitoring service at an additional cost.
what’s included
- Remote support - 2hrs/mo
- Storage - 50GB
- Annual Compliance Assessments
- Annual Security Reviews
- WatchGuard basic subscription
- Server-Site Replication
- Managed Firewall Services (IDS/IPS)
Tier II
Tier II is packaged to attract the smaller organisations and businesses with two location, just growing, with typically between 11 to 20 end-users with devices to match. This client would typically have two servers in their environment (virtual/physical). Although more servers and devices can be added to our monitoring service at an additional cost.
what’s included
- Remote support - 4hrs/mo
- Storage - 100GB
- Annual compliance assessments
- Annual Security Reviews
- WatchGuard basic subscription
- Server-Site Replication
- Managed Firewall Services (IDS/IPS)
Tier III
Escalating up another level is our Tier III. This package is for our mid to big-size companies who house around 21 to 30 end-users with devices to match. This client would usually have three to four servers in their environment (virtual/physical). Although more servers and devices can be added to our monitoring service at an additional cost.
what’s included
- Remote support - 8hrs/mo
- Storage - 150GB
- Annual compliance assessments
- Annual Security Reviews
- WatchGuard Advanced subscription
- Server-Site Replication
- Managed Firewall Services (IDS/IPS)
Tier IV
Lastly, our Tier IV is packaged and aimed for the larger organisations, businesses and/or enterprises with three or more locations with the staff exceeding 30 users with devices matching. You would typically have between five to eight servers in your environment (virtual/physical); although more servers and devices can be added to our monitoring service at an additional cost.
what’s included
- Remote support - 8hrs/mo
- Storage - 200GB
- Annual compliance assessments
- Annual Security Reviews
- WatchGuard Advanced subscription
- Server-Site Replication
- Managed Firewall Services (IDS/IPS)