Managed IT Services

/Managed IT Services
Managed IT Services 2018-04-26T21:49:08+00:00

All the network services you need organized into levels that fit your business. Choose the one that works for you. All of them include the following:

Network Monitoring with ABSS ClearView

  • Live 24×7 Network Monitoring with remote remedy to most problems
  • ClearView Monitoring Agents use nearly zero system resources
  • ClearView SNMP Agents monitor server, workstation and network hardware
  • ClearView Monitoring Agents support Windows Server, Windows Desktop, Mac OS, Linux
  • Includes IDS/IPS, bandwidth utilization, ISP connectivity monitoring
  • Alerts are sent via Email, SMS or both
  • 24×7 Network Monitoring from ABSS Network Operations Center (NOC)
  • Daily, Weekly, and Monthly Executive Reporting of your network and services
  • Choose the plan that’s right for you. From a single server, to an entire campus

Remote and Onsite IT Support

  • Remote technicial support problem resolution, onsite escalation as needed
  • Remote technical support plans available in various time amounts
  • Afterhours support available via on-call technicians
  • Emergency onsite support available to clients local to Southern California
  • Emergency onsite support is billed as incurred after initial low minimum for service
  • Competitive flat travel rates, eliminating portal to portal hourly charges

Semi-Annual Network Reviews

  • Full Network Inventory of servers, workstations, networking and printers
  • External vulnerability assessment of network, including port and service scans for exploits
  • Onsite security audit of network including patch status, antivirus definitions, vulnerabilities
  • Easy to understand documentation provided detailing every aspect of your network
  • Annual technology roadmap and capacity planning with dedicated account manager

For more information, call us today at (866) 479-6200